2015 Taiwan Food and Drug Administration

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2015 Annual Report 105
Risk Assessment Management and Research Outcomes
Cosmetics Management
Appendix
National
Laboratory and Testing Network
Risk Communication
and Consumer
Protection
International Cooperation and
Cross-Strait Exchange
Food
Management
Medicinal Products Management
Policy and Organization
Controlled
Drugs
Management
Medical Devices
Management
10
For protecting consumers, TFDA continued to promote Risk Assessment and Risk Management, which
can understand potential safety and quality risks of food, drugs, and cosmetics in advance. How to
immediately transmit correct risk information to comsumers with effective channels is a keystone to
protect consumers. In order to prevent public panic from inadequate or incorrect information, effective
strategies of risk communication between consumers and TFDA have to be establishmented to
strengthen consumer and media communication. After effective communication, the work of TFDA can
be seen, and public understanding, trust, and confidence can be improved.
Section 1 Providing Consumers with Immediate Information
Current Status
Internet is the fastest information dissemination channel. TFDA has built its official website (http://
and the Food and Drug Consumer Service Network to
provide domestic information of food , drugs, and cosmetics. In both websites, the search and query
functions help consumers find the information they need.
Policies and Outcomes
1. Services Provided by the Official Website
(1) TFDA website includes a food sanitation and safety awareness area that allows public download of
and access to promotional materials, multimedia promotion, food product library, and other special
sections. Focus topic areas, a news area, consumer Red and Green Lights, safe food and medicine,
and other real-time information provision systems provide the needed information and news.
(2) A professional section and a children's section have been added to the Food and Drug Consumer
Service Network,providing more diverse and convenient knowledge services to satisfy public
needs and requirements (Figure 10-1).
Risk Communication and Consumer
Protection
Figure 10-1 Knowledge Service Website for Food and Drug Consumers