Background Image
Table of Contents Table of Contents
Previous Page  74 / 132 Next Page
Show Menu
Previous Page 74 / 132 Next Page
Page Background

Food and Drug Administration


b. Major emergencies of 2014 included the

Tainted Cooking Oil Incident and Illegal Use of Dimethyl


. Emergency response mechanisms were activated to deal with these emergencies. In

addition to daily surveillance and analysis of public opinion, establishing a dedicated website zone

for these incidents, formulating Q&A, and submitting

daily work reports

to supervising agencies,

TFDA also carried out internal evaluations and improvements and composed a post-incident report

for future reference.

(2) Revising Emergency Response Documents

To strengthen the effectiveness and improve the cycle-time of crisis handling by TFDA, relevant

document revisions were made in 2014, as follows:

a. To strengthen the ability of TFDA in handling public opinions and the incident itself, the

spokesperson system described in the Emergency

Response Manual

has been amended to report

emergencies and carry out relevant responses.

b. To ensure information review and quality of news media publications,the

Guidelines to Press

Release Operations

have been revised accordingly. All agencies publishing food-related press

articles must notify the health bureau of their jurisdiction via

Taiwan's International Food Safety

Authority Network

(TIFSAN) one hour before the release of the articles.

c. To improve the reporting efficiency for incidents that gave rise to major public opinions and

discussions, the

Guidelines for Handling and Reporting Major Public Controversies and Incidents

have been revised. Major public controversies and preliminary handling must be immediately

communicated to superiors via instant messaging to ensure that the latest information are

communicated comprehensively.

d. To improve major incident response effectiveness, amendments have been made to


Checklist for Class 1 Emergencies

. Checklist items have been added as a result of the handling of

cooking oil product adulteration as well as illegal adding of copper chlorophyll.

3. Public Opinion Monitoring and Post-market Surveillance Mechanism

(1) Monitoring of Public Opinion

a. Following its risk monitoring workflow (Figure 7-2), TFDA has monitored public opinions related to

TFDA work since 2010. Relevant public opinions reflected in domestic printed and electronic media

are monitored on a daily basis to quickly assess the state of media publications and to compile

and analyze developments of public opinions and their level of impact. Relevant information is

then communicated to superiors and responsible units via cellphone text messaging or emails

to facilitate comprehensive information control, allowing the TFDA to describe the incident to the

media and general public. Also, press releases are issued when necessary to provide correct

information and prevent unnecessary public panic.

b. In 2014, a total of 4,946 news prints, 281 public feedback and opinion articles on magazines,

and 470 press articles were compiled, while a total of 2,833 international food and drug safety

information have been monitored accordingly.

(2) Post-market Surveillance

a. To monitor post-market quality and safety of the products, TFDA has continued to implement post-

market surveillance. Marketed products that pose higher risks, that are likely to impact the health

of specific demographics, that are considered essential consumer items, or items of domestic or

global concern were sampled and tested. Previous or past survey results and other factors were

also referenced to develop the surveillance plan.